Armstrong, Michael A handbook of management techniques : a comprehensive guide to achieving managerial excellence and improved decision making / Michael Armstrong - rev. 3rd ed. - New Delhi : Kogan Page India , 2010 - xii, 640 p. : ill. ; 24 cm. Includes index ISBN: 9788175545298 Subjects--Topical Terms: Management Dewey Class. No.: 658 / ARH 2010